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Accessibility

We want everyone to feel included in all that The Lowry has to offer.

We’re working hard to remove barriers, so that our facilities and events can be accessible to as many people as possible.

 

Read More about us in Inclusive Design Magazine

 

Whats on this page: 

Accessible performances

Galleries Relaxed Hour

Getting here

Navigating the building

Changing Places Facility

Access Register

ACCESSIBLE PERFORMANCES 

Accessible performances are events which are made accessible for those who need additional support such as audio description, captioning, signed or relaxed. You can find more information on our visitor access page. Join our Access Register for free tickets for essential companions and to get access to book wheelchair spaces and accessible performances. You can find the access register application form here. You can find more information on the access register on our access register page.

Baby Friendly Performances provide a relaxed attitude to noise and leaving and re-entering the auditorium during the performance. Babies are welcome. A limited number of booster seats are available on a first come, first served basis. Booster seats can be used in the Stalls of both The Lyric and Quays Theatres.

 

View Audio Described Performances

View Captioned Performances

View BSL Performances

View Relaxed Performances

View Livestreamed Performances

View PMLD Performances

 

GALLERIES RELAXED HOUR 

The Galleries Relaxed Hour is on the first Sunday of every month from 4-5pm.

In this hour, the Galleries are calmer and quieter as they are closed to the general public.

The hour is free to attend, please just book a slot through the below link.

 

More information about the Galleries Relaxed Hour

 Visual Story

GETTING HERE

The Lowry is located alongside Salford Quays and accessible by public transport.

Passenger Drop-Off

There is a passenger drop off point at the front of The Lowry, approximately 25-30 metres from the main entrance.

Parking

The primary disabled parking facility for The Lowry is The Quayside car park. We recommend that Blue Badge holders enter The Quayside car park at the entrance near the mini-roundabout on the road. This carpark has 80 designated accessible parking bays available on every level of the car park.

During trading hours parking for Blue Badge holders is free of charge for the first four hours. To utilise the 4 free hours parking please visit the Customer Service Lounge on the first floor (located upstairs in the shopping centre, next to Clintons) with your Blue Badge, leaving the clock part visible in your vehicle, and your parking ticket will be validated for the 4 hours. Any additional time will be charged at the regular rate.

The Customer Service Lounge is open as follows

Monday-Friday: 10 am – 6 pm
Thursday: 10 am – 8 pm
Saturday: 10 am – 7 pm
Sunday: 11 am -5 pm

You can find more information at Quayside Media City car parking.

Public Transport – Bus

The Stagecoach number 50 bus stops approximately 50 metres from The Lowry entrance and they have low floor access and wheelchair spaces. You can find information about public transport at bus accessibility from Transport for Greater Manchester.

Public Transport – Tram

All MetroLink trams are wheelchair friendly. Trams can be picked up across Manchester City Centre. Board the tram for MediacityUK. The Lowry is less than 500 metres from the tram stop across the quays. You can find information about public transport at tram accessibility from Transport for Greater Manchester.

NAVIGATING THE BUILDING

Visual Story  

We are continuously working to make our building and performances accessible for all.

Assistance dogs

You are welcome to bring along your assistance dogs. No other animals are permitted in our building.

Accessible toilets

There are accessible toilets available throughout the building, with a Changing Places toilet on the ground floor.

Wheelchair and physical access

We have step-free access to our box office, toilets, performance spaces and galleries from the street. Please note that our ground floor features a slight incline. There are lifts that enable access to all floors and with accessible toilets on each floor. There are wheelchair spaces in all three theatres, and if you have any specific seating requirements our box office will always do their best to accommodate your needs when booking. You can find more information on building access on our navigating the building page. 

Baby feeding and changing

We welcome our visitors breastfeeding and bottle-feeding their babies in all areas of the The Lowry. Please ask us if you need any assistance. You can find an accessible toilet with baby-changing facilities throughout the building.

 

CHANGING PLACES FACILITY 

We have installed a changing places facility. This is accessed by a RADAR key and features height­ adjustable, adult sized changing bench, ceiling track hoist system, space for up to two assistants, toilet with grab rails, privacy screen, and a height­ adjustable washbasin. You can either use their own RADAR key if they have one, or collect one from the Welcome Desk in our entrance foyer.

Read More in our blog post

 

 

ACCESS REGISTER 

Join our Access Register

Sign up

 

Individuals who are signed up to the Access Register will be able to:

Book a Essential Companion ticket for theatre shows at no charge.

Book wheelchair seats, Captioned, BSL, Audio Described and Relaxed performances online.