Adverse Weather
Should we see adverse weather on the day of any performance at The Lowry, the show will continue as normal. Due to the nature of our agreements with the producers who bring their shows to The Lowry, we are not able to offer any refunds or ticket exchanges outside of our normal policy due to adverse weather.
A friendly, creative & accessible venue for everyone
Situated on the waterfront in MediacityUK we are really easy to get to from Manchester City Centre either via bus or tram with parking available in the Lowry Outlet Mall. We are fully accessible with step free access, lifts enabling to all floors and accessible toilets throughout.
Whether you’re in the area for the day with the family, visiting the galleries (home of one of the largest LS Lowry collections in the World) or attending a theatre performance, we can’t wait to welcome you to The Lowry!
Please note: Children under the age 12 must be accompanied by an adult at all times.
Access
We are proud to be an accessible venue and have a range of facilities to meet visitors’ requirements.
Security Information
Your safety and security is important to us and The Lowry has a series of visible and discreet security measures in place 24-hours a day. All bags may be subject to security searches prior to entry to the building. As such, we would ask that you refrain from bringing large bags to the venue as this could cause delays to your admittance.
Any bags larger than 30cm x 30cm x 15cm must be checked into the cloakroom at a cost of £1 per item. Please note: Anyone who declines a security search will not be admitted.
If you are attending a theatre performance, please ensure that you arrive with plenty of time for these security checks to take place, particularly so if you also have to collect tickets from the box office counter, which can be very busy pre-show.
Our security measures are under constant review and we reserve the right to change arrangements at short notice.
Thank you for your co-operation.
Opening times
Building Opening Times
Mon – Sun: 10am.
Unless there is a theatre performance or significant public activity in the building, from Monday to Sunday the building will close at 6pm.
Gallery Opening Times
Sun – Fri from 11am; Sat from 10am
Galleries close: 5pm daily
Meet Mr Lowry film: shown from 10am daily
Counter Opening Times
10am – 6pm Mon – Sun
When there are no shows in the theatre. Close 8pm on performance nights.
Pier Eight Opening Times
Pier Eight Restaurant is open for pre-theatre dining for Lyric & Quays Theatre shows, with our extended menu and opening on Thursday, Friday & Saturday evenings. Please check for availability.
Pier Eight Bar is open from 5pm until late every Thursday & Friday and 12pm until late every Saturday & Sunday, as well as pre-theatre (matinee & evenings) Monday to Wednesday.
Admittance to the theatre
The Lowry reserves the right to refuse admittance to any patron, including unaccompanied minors.
For family and children’s shows where there is a ‘babes in arms’ policy in place, patrons will be issued with a complimentary ticket for any under 2-year-olds – who will be required to sit on the knee of a paying adult.
If the production does not have a specific babes in arms policy, children under two will not be admitted to any performance.
Should the babe-in-arms become restless and cause a disturbance, the parent/guardian will be requested to leave the auditorium with the child. We reserve the right to not re-admit.
Pushchairs may be stored free of charge in our cloakroom, or at The Quays Theatre, during performances. We cannot allow pushchairs, prams or baby car seats inside the theatre.
Baby changing facilities are available throughout the building – please ask a member of staff for assistance. A limited number of booster seats are available on a first come, first served basis. Booster seats can only be used in the Stalls of both The Lyric and Quays Theatres.
The management reserves the right to make alterations to the advertised cast and programme; not to admit latecomers until the interval; to refuse admission; to provide alternative seats to those purchased of the same or greater value.
The Lowry offers discounts to the following people: under 16s, students in full-time education, disabled people, 60+ in full-time retirement, job seekers and participants of the New Deal. When child tickets are listed separately, no extra concessions apply. These discounts are subject to availability and may vary according to the visiting producer and the show.
Babes-in-Arms and Toddlers
If your child is over 2 years old they have to have their own paid for seat/ticket. If your child us under 2 years tickets are free but they have to sit on a parents or guardians lap and they need a ticket. Babes-in-arms tickets cannot be purchased on the website. Please contact box office on 0843 208 6000.
Concession prices are shown where they apply.
Getting here
Pier 8, The Quays, Salford M50 3AZ
For information on travel tips and transport links to The Lowry please visit ‘How to Get Here’.
