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Security checks when entering The Lowry

Below are some FAQ’s that give more information about the Evolv security system that The Lowry uses when you arrive at our building. For more detailed information please refer to evolv | Showpad.

What do we do to keep you safe?

The Lowry operates a number of security measures, some that you can see and of course the ones you can’t. We work very closely with Greater Manchester Police and members of the security services to ensure our security procedures are up to date and following best practice.

Why do you need to do security checks?

The Lowry is a busy visitor attraction, and we have a number of procedures in place to ensure the safety and security of our visitors, staff and artists. Following the tragic events at Manchester Arena in 2017, an independent review produced the The Kerslake Report which makes a series of recommendations. Alongside other lobbying campaigns, this ultimately lead to new legislation, called Martyn’s Law. Due to become a law in Spring 2023, Martyn’s Law will ensure venues are prepared, ready to respond and know what to do in the event of an attack. It will also ensure venues have better protection through enhanced security systems, staff training and clearer processes. The Evolv security system at The Lowry is one of the measures we have introduced in response to Martyn’s Law, ensuring we provide a safe and secure venue.

What exactly is the Evolv security system?

The Evolv security system is the technologic system we use to screen all public when entering the building.

How does the Evolv Express system work?

The Evolv system uses low-frequency radio waves, similar to systems used in most high street shops and supermarkets. It allows people to enter the building without stopping and with personal items remaining in pockets and bags. It means we no longer have to do invasive and time-consuming bag searches making the visitor arrival a quicker and more pleasant experience. It makes the building more secure by detecting any potentially dangerous or threatening items.
If the alarm is activated when you walk through the system, you will need to undergo a manual bag search or body wand before you will be allowed entry into the building. Visitors who refuse to abide with these requests will not be allowed entry into the venue.

Does it have cameras? Am I recorded? Or does it record my personal data?

Yes. The system uses cameras as part of the screening process to detect any potentially dangerous or threatening items. The cameras however work in real time and no images or data are recorded or stored.

Is it safe for people who are pregnant, children, those wearing medical devices and staff in close proximity for an extended period?

The system has undergone extensive testing to ensure it is safe and does not put public or staff using the system at any risk. If, however any visitors have concerns then they should speak to their medical experts or device manufacturers before visiting. An alternative screening procedure is available for anyone who has medical concerns (see below).

What if I don’t want to walk through it?

We understand that some people may have specific reasons or concerns and be uncomfortable with walking through the system. If this is the case, please speak to a member of our security team on arrival to the building.

Security in our Galleries

Bags and luggage are not allowed in the galleries. Please use our cloakroom facilities to store your belongings – there is a £2 charge per item.

We takes the safety of our visitors very seriously, please cooperate fully with our security staff and support our team as they carry out their checks.