LOWRY 360 Visitor Information

• This 6-minute immersive experience is projected onto the walls and floor, and of visitors are encouraged to walk around and explore the space.
• No seating is provided. 
• If you have any mobility concerns, please speak to a member of staff.

• The immersive film lasts for 6 minutes.
• Each timed session lasts for 15 minutes to allow visitors to enter and exit the immersive gallery comfortably and for staff to get the space ready for the next group.
• After the immersive visitors can enjoy the original works of art in our galleries and we would suggest you allow up to 45 minutes for this part of your visit.

• There is strictly no photography or recording in the immersive. 

• Please arrive 10 minutes before the entry time on your ticket. Late arrivals will be unable to enter LOWRY 360 once the immersive film has started.
• On arrival at the building, please make your way to the gallery welcome desk at the top of escalators, where our team will be happy to assist you.

• If you miss your pre-booked timeslot, speak to the gallery welcome desk. We will check any availability at other times.  Alternatively, you can book another ticket online for a different timeslot that works for you.
• Please be aware that we cannot guarantee that there will be same-day availability. 

• Yes, groups can book the experience, for information on how please visit our website 
• There is a limit of up to 35 people per timeslot and each person in a group will need to have a ticket to enter the immersive space. 
•  If your group is larger than 35 people you will need to book tickets over separate times slots. 
• Please be aware that on occasions there may be a requirement for groups to be split across two sessions.

• LOWRY 360 is suitable for all ages. Children under the age of 12 must be accompanied by an adult.

• Yes, you will need to book a free ticket for all visitors attending LOWRY 360

• Walk-up visitors can speak to the gallery desk staff to see if there is any capacity on the day for individual slots.

•         To avoid disappointment, we advise that you book tickets in advance of your visit

• Yes, you will need to queue for a short time. 
• A member of staff will check and scan your ticket. 

• No food or drink is allowed in LOWRY 360 or the Galleries.

Why not pop by Tower Coffee Shop or Lowry's Bar and Kitchen for some tasty refreshments? We've got a great selection of sandwiches, bar food, snacks, and drinks waiting for you, so come enjoy our relaxing atmosphere and friendly welcome.

• Bags and small backpacks are permitted in LOWRY 360 but will need to be always carried. 
• Personal belongings cannot be stored on the floor or against the walls of LOWRY 360, to avoid disrupting the projections and visual experience.
• If you have an item larger than cabin bag size (55cm x 40cm x 20cm) you will be asked to leave it in The Lowry's cloakroom (£2 per item).  
• No items of luggage can be wheeled around LOWRY 360 or the Galleries - please carry your bags at all times.  
• Exceptions will only be made for bags containing essential medical provisions/equipment or baby changing items that require larger bags.

• When you arrive at Lowry you will be met by a member of staff at the welcome desk opposite the front doors in the entrance foyer Please ask them for directions to the cloakroom (link to cloakroom information) (£2 per item).  
• We cannot take luggage at the galleries desk. Staff will direct visitors will large bags back to the desk in the entrance foyer
•  Our cloakroom is located on the ground floor and the galleries are located on the second floor. For more information, take a look at our visual story

• Yes, Lowry has a beautiful gift shop, selling gifts, cards, stationery, seasonal products and LS Lowry art work and gifts. For more information please visit our online shop

• Work is underway to make accessible viewings of LOWRY 360, including audio described, captioned and relaxed showings. Information will be shared on our website soon.

• Wheelchair and mobility scooter users can access LOWRY 360.  However, due to capacity Lowry staff may need to limit how many personalised mobility devices can be in the space. 
• Lowry has step free access, including lifts and an escalator. There is an accessible toilet close to the galleries. 

• Please follow this link for full details Where can I park as a disabled visitor? : Lowry

• Yes, you will need to book a free ticket for all visitors attending this immersive experience. 
• Please note there is limited capacity for each showing, so please book in advance of your visit 

• Yes, well behaved assistance dogs can go into LOWRY 360 and the Galleries.
• Please notify the gallery desk staff on arrival.
• We ask that your dog stay by your side throughout the duration of the immersive film.
• Please note that the experience does include a loud voiceover, music, and noises, and quick moving images. 

• LOWRY 360 includes a loud voiceover, music, noises, and quick moving images. 
• A limited number of adult, child, and baby-sized ear defenders are available for visitors to use, please speak to a member of staff on arrival to the Galleries. 

• The immersive experience includes some fast-moving images, floor effects, and varying light levels in an enclosed space 10 x 10m.
• Please be aware that these elements may cause symptoms of motion sickness including nausea, dizziness, and headaches. Viewer discretion is advised.
• Visitors who have any concerns are advised to speak to a member of staff upon arrival.

• The film lasts for 6 minutes, and because it is fully immersive, we kindly ask for comfort breaks to be taken before entering the space. 
• If you need to exit the experience early, please speak to the member of gallery staff who will be in the immersive gallery with you. 
• A member of staff will welcome you into LOWRY 360.  Please speak to them if you have any questions. 

• The Galleries can sometimes be less busy in the afternoons. 

• Individuals with a buggy or pram can enter the Galleries as usual. However, if LOWRY 360 is especially busy we will provide a buggy park in designated areas
• If you have an essential buggy (for children with disabilities and babies who are unable to walk), please inform our staff at the gallery welcome desk and they will help you.

• Visitors are welcome to breast feed and bottle feed their babies in the Galleries. Please be aware the LOWRY 360 duration is 6-minutes, and the sound levels will be loud. 
• There is no seating in LOWRY 360. Benches, an armchair and portable fold out stools are available in other areas on the gallery, 
• If you’d rather not feed in the galleries please speak to a member of gallery staff for directions to alternative feeding spaces.