Accessibility
We want everybody to feel at home at Lowry. That’s why making our events and facilities accessible to all is so important to us.
Here for you, whatever you need
Find the right assisted support for you, plus discover our access performances below. Don’t forget, you need to be signed up to our access register and be logged in to your account to be able to book access tickets.
-
Audio described performances
Get a live description of what’s happening on stage via a comfortable headset.
View performances -
Captioned performances
View speech and sounds as text on a scrolling screen at the side of the stage.
View performances -
BSL supported performances
Get a clear view of an interpreter who will share the show in British Sign Language.
View performances -
Relaxed performances
A more laidback environment for those who struggle with darkness, loud noises or confined spaces.
View performances -
Live-streamed performances
Enjoy the theatre experience online, in real-time, from the comfort of your own home.
View performances -
Touch tours
For visually impaired visitors to get familiarised with the space, costumes and props before the show.
View performances -
Dementia-friendly
We have trained staff on hand to support Lowry visitors living with dementia to enjoy their experience.
View performances -
Baby-friendly
Whether you’re breastfeeding, bottle-feeding or baby-changing, we’ve got you covered.
-
Changing Places facility
Access to a comfortable and private space with adult changing facilities.
Can’t find what you’re looking for? Get in touch by calling our Access Line on 0161 876 2183 or email access@thelowry.com.
DID YOU KNOW?
You can filter by access on our What’s On page to find shows and events that suit you. Tickets to most of our assisted performances are discounted.
Virtual Tour
Accessible public transport
Coming by bus?
Catch the Stagecoach number 50, which will drop you off 50m from our entrance. Find more info here.
Coming by tram?
Take the Metrolink tram to MediaCityUK. It’s wheelchair-friendly and our entrance is only 500m from the tram stop across the Quays. Find more info here.
Getting dropped off?
There’s a passenger drop-off point at the front of our building, less than 30m from the main entrance.
Arriving by car
We recommend that Blue Badge holders enter The Quayside car park at the entrance near the mini-roundabout on the road. This carpark has 80 designated accessible parking bays available on every level of the car park.
During trading hours, the first 4 hours are free for Blue Badge holders. Take your badge to the Customer Service Lounge on Level 1 to arrange. More info here.
Lowry does not have its own car park. Please use Quayside MediaCity for parking. It has 80 designated accessible parking bays available on every level of the car park.
During trading hours parking for Blue Badge holders is free of charge for the first four hours. To utilise the 4 free hours parking please visit the Customer Service Lounge on the first floor with your Blue Badge, leaving the clock part visible in your vehicle, you will receive a code to use at the pay station. Any additional time will be charged at the regular rate.
Customer Service Lounge Trading Hours
Monday 10am-6pm
Tuesday 10am-6pm
Wednesday 10am-6pm
Thursday 10am-8pm
Friday 10am-6pm
Saturday 10am-7pm
Sunday 11am-5pm
Enjoy our spaces with ease
Here are some ways we’re making it easier to use our building and find your way around:
- Accessible toilets throughout the building.
- Step-free access to our Box Office, toilets, theatres and galleries.
- Lift access to all floors.
- Wheelchair spaces in all three theatres.
- Please note our Ground Floor has a slight incline.
Assistance dogs
We welcome assistance dogs in all public areas of Lowry, including our theatres and galleries. Assistance dogs are professionally trained to support people with disabilities and have a legal right of access under the Equality Act 2010. Please ensure you are registered on our Access Register and then make us aware you intend to bring an Assistance Dog at the point of booking. This allows us to share the information with our Front of House team so we can prepare for your visit.
Emotional support animals, including pets that provide comfort but are not trained as assistance dogs, do not have the same legal rights and are not permitted in our venue. If you have an emotional support animal and wish to discuss your visit, please contact us in advance by emailing info@thelowry.com.
Wheelchair access
Wheelchairs can be borrowed for your visit and can be reserved in advance by contacting – fohia@thelowry.com
They are only allowed to be used in our building and the customer will need a companion to push them (our staff can’t unfortunately).
There is no charge to borrow one, however we will take a name, email address and a phone number (personal details are removed when the chair is returned).
Lowry 360
Join our Access Register
We want to give you the best experience possible, which means making your visit easy, comfortable and memorable for all the right reasons.
Sign up to our Access Register to:
- Book a free Essential Companion ticket for theatre shows. No extra charge.
- Book wheelchair seats and assisted performances online.
Join our email list
Join our email list and get the inside info on the latest accessible performances and events together with all the amazing activities we offer. Whatever you’re here for we’re here for it, so don’t miss out and sign up today!
By signing up you are agreeing to receive marketing emails from The Lowry. You can opt out of receiving these at any time. Full details can be found in our privacy policy.